who we are


Trusting Connections is Southlake’s premier nanny agency. We connect families in DFW and surrounding areas with exceptional nannies, babysitters, newborn care specialists, personal assistants and more.

Owners Caroline Malkin and Rosalind Prather are thrilled to bring a new perspective on the childcare industry to the North Texas and greater DFW area. As former nannies themselves, they understand the importance of finding care you can trust and are passionate about enhancing the quality of in-home child care. From the earliest stages of development, both partners have shared a commitment to creating a company that reflects the highest standards in the industry, meets the needs of families in our community and provides superior, personalized service.

meet our team!


Rosalind Prather


Rosalind keeps the creative juices flowing, is obsessed with creating an awesome experience for both families and nannies and is constantly seeking to take TC to new heights. She serves as the Director of Sales and Marketing and the Client Relations Director for both the Tucson and Southlake Locations. An industry leader and successful “momtrepreneur,” Rosalind has helped grow Trusting Connections from a small 2-woman operation in Tucson, Arizona to a growing agency of over 75 employees and oversaw the agency’s expansion into the Southlake market. Most importantly, she the proud mother of two girls and has a deep understanding of the joys and struggles of family life and parenting. Rosalind has been a speaker for the International Nanny Association and the Association of Premier Nanny Agencies’ annual conferences. She has also made appearances on News 4 KVOA in Tucson as a local child care expert. She is married to Bryan, her cowboy and true soulmate and considers family life and motherhood her greatest joy.

Email: rprather@trustingconnections.com


Caroline Malkin


Caroline truly makes it all happen. She is TC’s Flex Director for both the Tucson and Southlake locations and in this capacity she manages Trusting Connection’s exceptional team of child care professionals. She is also Tucson’s resident “matchmaker” and provides parents with support, guidance and personalized child care solutions and skillfully connects families with compatible nannies. Caroline has received formal training as a Certified Postpartum Doula and brings a great deal of knowledge and experience to our agency, especially regarding newborn care. She is actively involved with the National Association of Women Business Owners (NAWBO) and was even given their “Member of the Year” award. She is also on the Pima Community College Foundation Board and the International Nanny Association Board of Directors. When she’s not traveling for work or behind a desk working tirelessly for our families, you can find Caroline enjoying her UA season football tickets by cheering on the Wildcats, wining and dining in a trendy downtown restaurant or just laying low with her second half, Austin.

Email: cmalkin@trustingconnections.com

Sabrina Glenn

Placement Coordinator & Recruiting Specialist

Sabrina is Trusting Connections’ longest-standing employee. She is a motivated and enthusiastic recruiter with several years of experience working with children and in higher education. After years of working in the childcare industry, Sabrina applied to work as a flex nanny for Trusting Connections shortly after they opened in Tucson in 2011 and hasn’t looked back since! After working for four years as a flex nanny at our Tucson location, Sabrina was promoted and moved to our second location in Southlake, TX, where she is now the resident placement coordinator and assistant flex director, as well as our recruiter for both of our locations. Sabrina has grown passionate about matching talented and knowledgeable childcare providers with their dream careers.

Sabrina is also a professional harpist who has performed internationally on several occasions and has a Master’s degree in music education from the University of Arizona. In her spare time, Sabrina enjoys traveling, cooking, and yoga.

Email: sabrina@trustingconnections.com



Scheduling Assistant

She started out in the flex division in early 2016 after moving from
Indiana. Before moving to Tucson, Calyssa spent several years working
at a youth camp. She had also worked in daycares and for a couple of
different families for three years.  Calyssa is currently studying at
the University of Arizona, working towards her Bachelor’s in
Psychology, although she currently holds an Associate’s in Early Childhood Education.

Calyssa is a colligate athlete and plays on the U of A’s Women’s
Ultimate Frisbee Team, Scorch, plus a club team in the summer. When
she is not working on her backhands and flicks, she enjoys traveling,
painting, reading, and playing with her puppy, Luna.

Email: calyssa@trustingconnections.com

Our Nanny Team

Trusting Connections employs a talented team of nannies, babysitters, newborn care specialists, doulas, personal assistants and other family care professionals who serve the temporary or occasional care needs of our Flex members. Our nannies are experienced with newborns, multiples and special needs and can provide overnight/extended care, sick care or emergency back-up care. Trusting Connections nannies must pass our extensive screening process. We are happy to answer any questions you have about our team!


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Core Values

Our Vision

Trusting Connections is a market leader and industry innovator committed to raising standards of excellence.

Our Mission

We connect families with exceptional nannies, sitters and other family care professionals.

Our Values

Family Supporters

We are all about families -providing exceptional, personalized care and superior customer service. We also serve as a trusted resource for parents as local, childcare experts.

Nanny Advocators

We know we are nothing without our nannies and we treat them accordingly. We are committed to educating, supporting and advocating for our nannies while offering a safe, fun and professional work environment.

Industry Educators

We are committed to keeping families and nannies informed regarding current legal issues surrounding our industry. Our unique model of agency-employed nannies ensures that both our clients and our employees are protected. It isn’t the cheapest or most popular approach, but we believe it’s the right one.

Market Leaders

We love reinventing the wheel. We value innovation, doing it bigger and better and being relentless in our pursuit of excellence.

Community Servers

We feel blessed and believe in giving whenever we can. We are especially passionate about contributing to causes that strengthen families and offer support to parents and children.

Team Collaborators

We believe amazing things happen when all minds are on deck. From our nannies to our Directors, everyone has a voice that can change and influence our agency.


We connect DFW families with professional and experienced nannies, babysitters, housekeepers and personal assistants.

Learn more about us >
Our Blog >
TC Heart


Trusting Connections
1205 S. White Chapel Blvd.
Suite 225
Southlake, TX 76092

9:00AM - 5:00PM

Visit our Tucson,
AZ location >


(817) 993.6288